01. General Terms & Nature of Agreement
By creating an account or using cv999 dino, you are considered to have read, understood, and agreed to all the terms set out below. These terms constitute a legally binding agreement.
These terms apply to the CV999 Dino website, mobile application, and all related services. We reserve the right to update these terms at any time; continued use of the platform following any changes will be considered acceptance of the revised terms.
Important: If you disagree with any part of these terms, please discontinue use of CV999 Dino. For any questions regarding the terms, contact our help center.
- These terms are available in both Bengali and English. In the event of any discrepancy, the English version shall prevail.
- CV999 Dino reserves the right to suspend or close any member's account at any time, with or without cause.
- These terms and conditions shall be interpreted in accordance with applicable law.
02. Account Registration & Eligibility
To register with CV999 Dino, you must meet the following eligibility criteria. Registering without meeting these requirements is strictly prohibited, and any such account may be cancelled at any time.
Registration Eligibility
- You must be at least 18 years of age and hold a valid national ID.
- You may create only one account in your own name.
- All information provided at registration must be truthful, accurate, and up to date.
- You must use your own payment method (bKash/Nagad) — not someone else's.
- Individuals previously banned from CV999 Dino are not eligible to re-register.
KYC Verification Process
To ensure security, CV999 Dino follows a KYC (Know Your Customer) verification process. You may be required to verify your identity before your first withdrawal or after reaching a certain transaction threshold.
KYC Documents: A clear photo of your national ID or passport, along with a selfie, may be required. KYC verification is typically completed within 24 hours.
| Type of Information |
Mandatory |
Purpose of Use |
| Full Name | Yes | Identity Verification |
| Date of Birth | Yes | Age Verification |
| Mobile Number | Yes | OTP Verification & Payment |
| National ID Number | Yes | KYC Verification |
| Email Address | Optional | Notification |
03. Deposit & Withdrawal Policy
The following policies apply to all financial transactions at cv999 dino. We are committed to ensuring fast and secure transactions at all times. All major mobile banking services in Bangladesh are supported, including bKash, Nagad, and Rocket.
Deposit Rules
- Minimum deposit ৳100; no maximum limit.
- Deposits are generally instant — up to a maximum of 10 minutes.
- Only use a payment method registered in your own name.
- Funds sent from a third-party account will be returned.
Withdrawal Rules
- Minimum withdrawal is ৳500.
- Withdrawal requests are typically processed within 5 minutes; bank transfers may take up to 24 hours.
- Withdrawals will only be processed to the same payment method used for the deposit.
- Withdrawals may be held pending completion of KYC verification.
- CV999 Dino may temporarily place a hold on withdrawals if a transaction appears suspicious.
If money laundering or fraud is suspected, the account will be immediately suspended and the relevant authorities will be notified.
04. Bonus & Promotion Terms
CV999 Dino bonuses and promotions are exclusive benefits for members. However, each bonus comes with specific terms that must be followed. Any misuse of bonuses or breach of these terms will result in the cancellation of the bonus and any associated winnings.
- Each bonus has its own wagering requirement, validity period, and game restrictions, which are specified individually.
- Each bonus can be claimed only once; the same promo code or offer cannot be used a second time.
- Two bonuses generally cannot be active simultaneously (rebates and cashback excepted).
- Bonus funds cannot be withdrawn directly — they become withdrawable only once the wagering requirement has been completed.
- CV999 Dino reserves the right to modify or cancel any bonus offer at any time.
Wagering Example: If you receive a ৳1,000 bonus with a 30x wagering requirement, you must place a total of ৳30,000 in bets (regardless of wins or losses) before any winnings derived from the bonus can be withdrawn.
05. Gaming Rules & Fairness
Every game on CV999 Dino is fair and unbiased. All our games operate using internationally certified RNG (Random Number Generator) technology, which is regularly audited by independent third parties.
- Game outcomes are entirely random — no one can control or influence the results.
- If a game is interrupted due to a technical error, that round may be considered void.
- If your internet connection is lost, your game state will be saved on the server.
- In Live Casino games, the dealer's decision is final.
- Sports Betting outcomes are settled according to official results.
Attempting to influence game outcomes using any software or technique is strictly prohibited.
06. Prohibited Activities
The following activities are strictly prohibited to maintain a fair environment on CV999 Dino. Any violation will result in account closure and forfeiture of all funds.
- Creating or operating multiple accounts.
- Registering or conducting transactions using another person's identity.
- Bonus abuse — such as using a bonus on a single game to minimize risk.
- Using hacking tools, bots, or automated software in any game.
- Money laundering or introducing illegal funds.
- Harassing or threatening other members.
- Using cv999 dino's brand or logo without authorization.
- Distributing harmful software or viruses on the platform.
07. Account Suspension & Closure Policy
CV999 Dino reserves the right to temporarily suspend or permanently close your account under the following circumstances.
- Violation of the terms and conditions.
- If there is suspicion of fraud or irregular activity.
- KYC documents have not been verified.
- If you request Self-Exclusion.
- Accounts that have had no activity for an extended period (12 months) will be considered inactive.
If an account is closed with a remaining balance and no terms have been violated, funds will be returned after verification. However, if the account is closed due to a breach of terms, any bonuses and associated winnings will be forfeited.
08. Privacy & Data Protection
CV999 Dino places the highest importance on protecting your personal data. We never sell your information to third parties. For more details, please visit our Privacy Policy Read.
- All data is protected with 256-bit SSL encryption.
- Your mobile number is used solely for OTP verification and payment purposes.
- No information will be shared with the government or third parties unless required by law.
- You may request the deletion of your stored data at any time.
09. Limitation of Liability
CV999 Dino expressly disclaims liability for the following:
- Losses resulting from your internet connection being disconnected.
- Any inconvenience caused by issues with your device or software.
- Delays or errors with third-party payment services (bKash/Nagad).
- Service disruptions caused by unscheduled system maintenance.
- Any losses arising from sharing your account credentials with another person.
CV999 Dino's maximum liability shall not exceed the value of the transaction in question under any circumstances.
10. Dispute Resolution Process
If a dispute arises, please contact our customer support team first. We are committed to resolving all disputes fairly and promptly.
- First, submit your complaint via live chat or email at support@cv999dino.com.
- Our team will provide an initial response within 48 hours.
- If necessary, the matter will be escalated for higher-level review.
- Keep evidence of the issue (screenshots, transaction details) for your records.
- The final decision rests with the management authority of cv999 dino.
Quick Resolution: Most disputes are resolved within 24 hours. Complex cases may take up to 7 business days.
11. Terms & Conditions Amendment Policy
CV999 Dino reserves the right to change, amend, or update any part of these terms at any time. A notice will be posted on the platform before any changes take effect.
- For significant changes, you will be notified at least 7 days in advance.
- Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
- If you do not agree to the updated terms, you may request to close your account.
If you have any questions or feedback regarding our terms, please get in touch. Our Bengali-speaking support team is available 24/7.
Email
support@cv999dino.com
Location
Dhaka, Bangladesh
General Questions
Terms & Conditions FAQ
Yes, by creating an account or using cv999 dino, you are deemed to have accepted these terms. It is therefore advisable to read through the full terms before registering.
Yes, for any significant changes, a notice will be posted on the platform at least 7 days in advance. You may also receive a notification via email or mobile.
If the account is closed for reasons other than a terms violation, your real money balance (excluding bonuses) will be returned. However, in the event of a terms violation, all funds may be forfeited.
General issues are typically resolved within 24 hours. Complex disputes may take up to 7 business days. Please reach out to our help center.